Terms & Conditions
Last updated: September 2025
Summary: When you support sFamily, you're funding the development of an app that doesn't exist yet. This is a crowdfunding contribution to help build the app, not a purchase of an existing product. While we're committed to building sFamily, we cannot guarantee completion or specific timelines.
⚠️ Important: By supporting sFamily development, you acknowledge that this is a development support contribution, not a purchase. In the event that development cannot be completed for any reason, contributions are non-refundable.
1. Nature of Your Contribution
When you support sFamily, you are:
- Making a crowdfunding contribution to support app development
- NOT purchasing a finished product or guaranteed service
- Supporting a solo developer's effort to build a family organization app
- Accepting the inherent risks of supporting early-stage development
2. What We Promise
As a supporter, we commit to providing:
- Transparency: Regular updates on development progress (weekly for eligible tiers)
- Communication: Honest updates about challenges, changes, or delays
- Best Effort: Our genuine commitment to building sFamily
- Tier Rewards: The specific benefits listed for your support tier, contingent on successful development
3. Development Risks
You understand and accept that:
- Software development involves uncertainty and potential delays
- The final product may differ from initial descriptions
- Development timelines are estimates, not guarantees
- Personal circumstances, technical challenges, or other factors could impact or halt development
4. Refund Policy
Standard Policy: All contributions are final and non-refundable after 30 days.
30-Day Grace Period:
- You may request a full refund within 30 days of your contribution
- Refund requests should be sent to: contact@sapplify.com
- Refunds will be processed through the original payment method
After 30 Days:
- Contributions are non-refundable
- This applies even if development is delayed, changed, or discontinued
- You are supporting development efforts already undertaken
If Development Stops:
- We will notify all supporters immediately with a detailed explanation
- We will provide final access to any work completed
- No refunds will be provided as funds will have been used for development
5. Supporter Rewards
Rewards for each tier are contingent on successful development:
- Newsletter updates: Will be sent as long as development continues
- Beta access: Provided if and when a beta version is available
- Discounts: Apply only if the app launches commercially
- Premium features: Available only if these features are developed
6. Intellectual Property
Supporting sFamily development does not grant you:
- Ownership rights in the app or its code
- Decision-making authority over development
- Rights to the sFamily brand or assets
7. Communication
By supporting sFamily, you agree to:
- Receive email updates about development (frequency based on tier)
- Allow reasonable response time for support inquiries (typically 48-72 hours)
- Direct all formal communications to: contact@sapplify.com
8. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount of your contribution
- We are not liable for indirect, incidental, or consequential damages
- We make no warranties about completion timelines or feature sets
9. Dispute Resolution
Any disputes will be:
- First addressed through good-faith email communication
- Subject to the laws of Slovakia
- Resolved through arbitration if initial communication fails
10. Changes to Terms
We may update these terms:
- Significant changes will be communicated to all supporters
- Continued support after changes implies acceptance
- Previous supporters are bound by the terms at their time of contribution
Contact Information
For questions about these terms:
- Email: contact@sapplify.com
- Response time: 48-72 hours
By contributing to sFamily development, you confirm that you have read, understood, and agree to these terms and conditions.