Privacy Policy
Last updated: October 16, 2025
This Privacy Policy describes how sFamily ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
1.1 Waitlist Information
When you join our waitlist, we collect:
- Your email address
- The date and time you joined the waitlist
- The source of your signup (which page you signed up from)
1.2 Supporter Information
When you become a supporter, we may collect:
- Name and email address
- Payment information (processed securely by Stripe)
- Supporter tier and benefits
1.3 Automatically Collected Information
We may automatically collect:
- Browser type and version
- Device information
- IP address and general location
- Pages visited and time spent on our site
2. How We Use Your Information
We use your information to:
- Send you updates about sFamily's development and launch
- Process supporter payments and deliver benefits
- Improve our website and services
- Respond to your questions and support requests
- Comply with legal obligations
3. How We Protect Your Information
We take data security seriously:
- Your data is stored securely in encrypted databases (Supabase)
- We use HTTPS encryption for all data transmission
- Payment information is processed by Stripe and never stored on our servers
- Access to your data is restricted to authorized personnel only
- We regularly review and update our security practices
4. Data Sharing and Third Parties
We do not sell or rent your personal information. We only share your data with:
- Stripe: For payment processing (if you become a supporter)
- Supabase: Our secure database provider
- Render: Our secure hosting provider
These third parties are required to protect your data and use it only for the services they provide to us.
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request corrections to your data
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from our emails at any time
- Data portability: Request your data in a portable format
To exercise these rights, contact us at: privacy@sapplify.com
6. Data Retention
We retain your information:
- Waitlist emails: Until sFamily launches or you request removal
- Supporter data: For the duration of your support plus 7 years for tax purposes
- Website analytics: Up to 2 years
7. Cookies and Tracking
We use minimal cookies to:
- Remember your preferences
- Analyze website traffic (if analytics are enabled)
You can disable cookies in your browser settings, but some features may not work properly.
8. Children's Privacy
sFamily is designed for families, but our website and waitlist are intended for adults (18+). We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email to waitlist members (for material changes)
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@sapplify.com
- General inquiries: contact@sapplify.com
12. GDPR Compliance (EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data is your consent (for the waitlist) or contract performance (for supporters).
13. CCPA Compliance (California Users)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell your data)
- Non-discrimination for exercising your rights